Returns & Exchanges

At UNO - LONDON, we want you to be completely satisfied with your home additions. If your purchase isn't quite right, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all protective wraps are secure to prevent damage during transit.

• 3.
  Ship to Our Warehouse

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location across London or the UK.

• 4.
  Quality Inspection & Refund

  Once our team inspects the returned home goods, we will process your refund or dispatch your exchange within 5-7 business days.